Our quality commitment

"Customers and their satisfaction lie at the heart of our policy and our operations"

We promise to...

• Offer you a personalised welcome every day of the year, as well as a variety of tourist information documents on Vienne and the Pays Viennois and tourist attractions in France as a whole.

• Always be available to listen to you in order to identify your current and future requirements.

• Improve the quality of our welcome by always having competent, trained, enthusiastic staff.

• Increase our offer of tourist products and our promotional actions in order to satisfy your expectations.

With the commitment of the board of directors and under the responsibility of the quality manager and all of our personnel, we will ensure the co-ordination and continuous improvement of our organisation according to the principles of quality management and in observance of our customers' expectations.

• Jean-Marie WENGER,                 Eric CHAPAND,

  Président                                         Directeur